Jeevaratchanai has instituted a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Jeevaratchani expects that all donors will exercise due care and diligence while making donations. Jeevaratchanai also recognizes that a donation may be made erroneously or donors may change their mind. We will examine the request for refund of donation and endeavor to make the refund. Jeevaratchanai may also seek proper explanation and reason from the user. Also, it will require further verification of the user and need documents of proof as well as for donation.

Jeevaratchanai is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued. All requests must be submitted in a written form or sent to us by email using the information below.

Your refund request must contain the details such as Date of Donation, Amount of Donation, Mode of Donation i.e. Credit Card or Online Payment and should reach Jeevaratchani office within 7 (Seven) days from the date on which you made the donation i.e.:

The date on which you Made the donation online, electronically or through other means, OR The date on which you Handed over the cheque / demand draft to Jeevaratchanai or someone authorized by Jeevaratchanai for this purpose, OR The date on which you dispatched the cheque / demand draft to Jeevaratchanai by other means.

The refund process may take from 7 to 30 working days depending on the availability of the information from third parties such as Payment Gateway, Banks, etc. through which transaction is done. We appreciate your patience.